Getting in touch
If you have an existing booking, the fastest and easiest way to find your booking information is to log into Manage My Booking. Here you'll find all the latest need-to-know information about your upcoming break, plus, you'll be able to download your e-tickets.
Know before you go
Speak To Us
The fastest and easiest way to contact our team is via Live Chat, please click below.
Alternatively, you can contact our Guest Experience Team via telephone or email.
0800 630 0103 Calls charged at a local rate.
The Guest Experience Opening Hours:
- Monday - Friday: 9am- 9pm
- Saturday & Sunday: 9am- 5.30pm
- Bank Holidays: 9am-5.30pm