Getting ready for your short break? We have a selection of our most frequently asked questions below.
- Tornado Springs - now open
- COVID-19 FAQs
- I'm staying at a nearby hotel with Paultons Breaks
- I would like to amend my booking
Haven’t been able to find the answer you were looking for, or do you need more help?
- You can contact our email team, by filling out the below contact us form below and a member of our Team will be in touch.
- Alternatively, you can contact our Guest Experience Team via Telephone, please be aware we are experiencing very high call volumes and long wait times.
Contact Us Form
0800 630 0103 Calls charged at a local rate.
The Guest Experience Opening Hours:
- Monday - Friday: 9am- 9pm
- Saturday & Sunday: 9am- 5.30pm
- Bank Holidays: 9am-5.30pm