Getting ready for your short break? We have a selection of our most frequently asked questions below.
- Tornado Springs - now open
- COVID-19 FAQs
- I'm staying at a nearby hotel with Paultons Breaks
- I would like to amend my booking
Haven’t been able to find the answer you were looking for, or do you need more help?
- You can contact our email team, by filling out the below contact us form below and a member of our Team will be in touch.
- Alternatively, you can contact our Guest Experience Team via Telephone, please be aware we are experiencing very high call volumes and long wait times.
0800 630 0103 Calls charged at a local rate.
The Guest Experience Opening Hours:
- Monday - Friday: 9am- 9pm
- Saturday & Sunday: 9am- 5.30pm
- Bank Holidays: 9am-5.30pm