Existing Booking

Getting in touch

If you have an existing booking, the fastest and easiest way to find your booking information is to log into Manage My Booking. Here you'll find all the latest need-to-know information about your upcoming break, plus, you'll be able to download your e-tickets. 

Manage My Booking

Know before you go

Speak To Us

You can contact our Guest Experience Team via telephone or email. 

Contact Us Form

0800 630 0103  Calls charged at a local rate.

The Guest Experience Opening Hours:

  • Monday - Friday: 9am- 9pm
  • Saturday & Sunday: 9am- 5.30pm
  • Bank Holidays: 9am-5.30pm