I'm planning to book an overnight stay.

Getting in touch with us:

Important Information:

  • As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes.
  • We are unable to deal with any ticket only enquiries, please click here to purchase ticket only. If you would like to speak to our ticket only team please click here.

The Guest Experience Opening Hours:

  • Monday - Friday: 9am- 9pm
  • Saturday & Sunday: 9am- 5.30pm

(calls cost 11p per minute) plus phone company access charge.