My booking is for a date when the park is open and I would like to cancel.
Please understand that we are prioritising guests with bookings in the next few weeks. Any short breaks bookings for stays now Paultons Park is open, at this time, will be subject to regular terms and conditions.
If your chosen hotel is closed for the duration of your stay, you do not have to do anything, we will be in touch to discuss your options.
My booking is for a date when the park is open and I would like to amend to an alternative date.
We understand that some of our guests who are staying after the 3rd July 2020 would like to amend to an alternative date. Should you wish to make any changes to your short break please contact our Guest Experience Team.
Please be aware amendments may incur additional charges and you will be informed of these before making any confirmed changes to your short break.
Please note that we are prioritising guests with bookings in the next seven days and are experiencing high call volumes.